Support

Questions about the app, your membership or your data.

The sign-in code didn’t arrive

We email an 8-digit code from support@braindance.net. If it hasn’t arrived within a minute, check Junk or Spam, then ask for a new code. Outlook, Hotmail and MSN addresses can take a few minutes longer.

I’m already a member on a Mind site

Sign in to the app with the same email. Your membership works in the app without buying again.

Restore a purchase

Sign in with the BrainDance account you subscribed with, open the membership screen and tap Restore purchases.

Cancel your subscription

On your iPhone or iPad: Settings, then your name, then Subscriptions, then MetaMind Daily. Cancelling stops the next renewal; you keep access until the end of the period you paid for, and everything you logged stays in your account.

Refunds

Apple handles refunds for App Store purchases. Request one at reportaproblem.apple.com.

Delete your account

In the app: More, then Delete account. This permanently erases your account and everything in it, on the app and on all five Mind sites. Deleting your account doesn’t cancel an App Store subscription, so cancel that first. Without the app, use the support form and we’ll do it for you.